Gewinner IÖB-Mobilitäts-Call 2022 Gewinner VCÖ-Mobilitätspreis Burgenland Mitglied Radkompetenz Österreich klimaaktiv-Partner

Data protection

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

contact with us

If you contact us using the form on the website or by email, the data you provide will be stored with us for six months for the purpose of processing the request and in the event of follow-up questions. We do not pass on this data without your consent.

data storage

We point out that the IP data of the connection owner is stored for the purpose of rental processing, as well as the rental time, the booked cargo bike, name and e-mail of the rental user. The data you provide is required to carry out the rental process. Without this data, we cannot rent the cargo bike to the rental user; data is only transmitted to third parties in the course of a rental process.

If a cargo bike booking is deleted, the data stored by us will be deleted.

Confirmation of identity when picking up a cargo bike

When picking up the cargo bike, you must confirm your identity with your (official) photo ID and enter your name, address, telephone number, type and number of your photo ID, as well as the period and rental station of your rental in a paper form. This paper form is kept by the rental station and handed over to the Association for the Promotion of Cargo Bikes for safekeeping in the event of a possible change of rental station.

This data will not be disclosed to third parties. After six months, the paper forms and the data collected on them will be destroyed.


Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you can only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.


You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: . We will then immediately delete your data in connection with the newsletter dispatch.

your rights

In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us using the contact details given in the imprint.